Analyzes, designs, and modifies software enhancements for Rockwell Automation's applications. Collaborates with Org Admins to support Agile project management tools and maintain documentation.
Responsibilities
Support Org Admins in their adoption and day-to-day use of Agile project management tools.
Assist with configuration changes and user troubleshooting in Jira and Jira Align.
Partner with Org Admins to ensure consistent application of Agile methodologies across teams.
Maintain and share guidance, best practices, and training resources for tool usage.
Collaborate with the Enterprise Tooling team to represent Org Admin needs and feedback.
Monitor and report on tool performance and license utilization across supported orgs.
Provide updates and guidance to Org Admins on vendor-driven tool changes and enhancements.
Support Confluence as a collaboration platform, including content organization and usage best practices.
Assist in maintaining Project Management SharePoint content and documentation relevant to Org Admin support.
Act as a liaison between Org Admins and technical teams managing integrations or tool customizations.
Requirements
Bachelor's degree in computer science, Computer Engineering, Electrical Engineering, or another technical field.
Software-related field preferred.
Ability and wiliness to travel internationally 1-2 weeks per visit.
7+ years of experience in maintenance of software development ecosystem.
Familiarity with Rockwell Automation controllers and software tools.
A strong service-oriented mindset and desire to enable others' success.
Solid understanding of Agile project management principles and tools.
Experience with Atlassian tools including Jira, Jira Align, and Confluence (Cloud preferred).
Hands-on experience with Jira Cloud Administration and familiarity with Atlassian APIs.
Benefits
Comprehensive mindfulness programmes with a premium membership to Calm.
Volunteer Paid Time off available after 6 months of employment for eligible employees.
Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
Employee Assistance Program.
Personalised wellbeing programs through our OnTrack programme.
On-demand digital course library for professional development.
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