Facilities role at a growing Edtech startup, focused on learning and diverse team collaboration. Fun environment with real opportunities for professional growth and continuous learning.
About the role
- International Operations Specialist coordinating end-to-end logistics for events in the entertainment sector. Ensuring optimal shipping and excellent customer service across borders in a fast-paced environment.
Responsibilities
- Plays an integral role in developing and executing an overall logistics strategy to meet the diverse needs of member sport organizations, and partners.
- Coordinates and manages the end-to-end import/export processes, ensuring timely movement of a client’s goods across different countries and regions.
- Provides exceptional customer service in promptly and professionally addressing client inquiries and concerns.
- Manages relationships with international carriers, negotiates rates and secures optimal shipping options for clients.
- Collaborates with various departments, including finance and customer service, to ensure seamless operations.
- Arranges domestic and international import/export shipments via air, trucking and ocean.
- Builds and maintains strong relationships with smaller ad hoc clients and larger assigned accounts to provide superior logistics service and develop client loyalty for long-term business.
- Communicates and collaborates with project stakeholders, clients and vendors to understand their shipping requirements and provide tailored solutions.
- Prepares and processes the necessary documents and paperwork for the import and export of goods, such as commercial invoices, packing lists, certificates of origin, and customs declarations.
- Coordinates with customs authorities to ensure compliance with import/export regulations and documentation.
- Proactively identifies cost-saving opportunities and efficiency improvements in import/export processes; stays informed on international trade regulations changes and industry trends.
- Resolves any customs clearance or transportation issues during the international shipping process, such as delays, damages, losses, or disputes to maintain the integrity of the supply chain.
- Evaluates and optimizes the efficiency, quality, and cost-effectiveness of the international shipping process, as well as identifying and implementing improvement opportunities.
- Manages daily activities, associated trackers, while optimizing delivery scheduling and planning, and organizing and supervising on-site labor force.
- Monitors, measures, manages and reports on event/project performance.
Requirements
- 2-3 Year’s Related Experience is preferred
- No previous logistics experience is required if the candidate has the propensity to grasp operational processes and procedures
- Enjoy and comfortable working in a customer service role
- Advanced computer skills including programs such as Microsoft Excel, Smartsheet and Outlook
- Must be open to change and an advocate for continuous improvement.
- Must be highly organized with the ability to multitask
- Ability to work in a fast-paced and dynamic environment; especially in project management
- Excellent communication skills
- Must be results-oriented and willing to take ownership of all assigned projects
- Team player with a positive attitude.
Benefits
- Enjoy a generous PTO package with 18 vacation days, 2 floating holidays, 7 sick days, and 11 paid holidays annually.
- Comprehensive medical, dental, and vision plans are just the start.
- Get employer contributions to your HSA if you choose a high-deductible health plan, plus access to convenient telemedicine through MDLive and mental health support through our Employee Assistance Program.
- Secure your future with our 401(k) match and comprehensive employer-funded insurance (Basic Life, AD&D, Short-Term Disability, and Long-Term Disability).
- Welcoming a new addition? We offer generous paid parental leave for all parents.
- Grow professionally with Continuing Education Reimbursement, give back with Charitable Donation Matching, and even snag free tickets to client events (when available)!
- Join us for regular company events like birthday lunches, sports outings, volunteer opportunities, and more.
- Customize your benefits with supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife.
- Score potential discounts on home and auto insurance through Farmers Insurance.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Operations Document Administrator supporting ICS Client and Partner Services with high standards of delivery. Responsible for managing Private Library submissions and client services activities in a hybrid role.
Director of Operations overseeing various office locations within Alzheimer’s Association. Responsible for operational effectiveness in multiple departments including Donor Services and facilities management.
Field Operations Manager leading a team of Service Specialists in Pest Elimination at Ecolab. Ensuring service excellence, pursuing sales opportunities, and performing quality assurance visits.
Seasonal Operations Support role at Nutrien maintaining equipment and delivering agricultural products. Responsible for operational support and adhering to safety regulations.
Operations Support responsible for maintaining facility and equipment for agricultural services at Nutrien. Providing safe operation of loaders and other machinery to support agricultural needs.
Operations Support position at Nutrien maintaining facility, vehicles, and equipment. Involves loading, unloading, and performing mechanical work on agricultural equipment.
Operations Support seasonal role at Nutrien maintaining equipment and assisting in the delivery of crop inputs. Ensuring safety compliance and performing general equipment maintenance on - site.
Operations support role maintaining agricultural facility and equipment. Responsible for general maintenance, loading/unloading, and equipment operation.
Operations Support maintaining facilities and equipment for Nutrien's agricultural operations and performing general mechanical work with adherence to safety standards.