Underwriting Assistant supporting a team of underwriters in processing endorsements and underwriting data. Focused on customer servicing and contributing to profitability goals.
About the role
- Underwriting Assistant supporting national underwriting teams with premium calculations, billing, and file maintenance. Strong organizational skills and attention to detail required for a fast-paced environment.
Responsibilities
- Provide daily support to our national underwriting teams.
- Issue, code, calculate premiums, and invoice bonds with accuracy and timeliness.
- Bill additional and return premiums to ensure proper file closure.
- Assist with underwriting (electronic) file maintenance and underwriting audit support needs.
- Obtain and organize credit reports, corporate state filings, and contractor license information for new submissions.
- Research and help resolve billing and account current discrepancies.
- Send letters and forms on behalf of Underwriters, maintaining professional correspondence.
- Prioritize and manage multiple processes and tasks simultaneously in a fast-paced environment.
- Provide backup support to team members across multiple locations as needed.
- Assist with special projects and perform other duties as assigned.
Requirements
- Typically requires a high school diploma
- Associate's degree a plus
- 0+ years of related experience for consideration
- Strong organizational and time management skills
- Exceptional attention to detail and accuracy
- Ability to work independently and with minimal supervision
- Excellent communication skills, both written and verbal
- The ability to quickly grasp new concepts, systems and processes
- Prior experience in insurance or surety operations is a plus but not required.
Benefits
- Employee Stock Ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
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