Technical Operations Manager overseeing building services across North and South America. Driving operational excellence and compliance while collaborating with regional teams.
About the role
- Engineering Program Manager supporting software-enabled hardware programs with planning and coordination across teams. Focused on execution and visibility into engineering commitments and deliverables.
Responsibilities
- Support execution of engineering programs for commercial and government customers, from requirements definition through validation and delivery
- Translate customer and business requirements into structured engineering program plans with clear scope, milestones, dependencies, and ownership
- Coordinate work across internal engineering teams and external contract resources to meet program objectives
- Track progress against engineering commitments and surface risks, tradeoffs, and constraints early
- Ensure commitments are realistic, clearly understood, and upheld as conditions evolve
- Provide clear visibility into program status, risks, and tradeoffs to support organizational prioritization and decision-making
- Support validation and test activities to ensure test plans, execution, and results demonstrate compliance with design and customer requirements
- Partner with operations to align engineering execution with hardware delivery
- Maintain accurate, up-to-date program artifacts and records in Jira and related tools
- Identify recurring execution issues and work with stakeholders to improve planning and coordination practices
Requirements
- 3+ years of experience as an Engineering Program Manager, Technical Program Manager, or similar execution-focused role.
- Hardware industry experience with a focus in electrical and software engineering
- Prior experience at a B2B startup
- Bachelors Degree within science, technology, engineering and/or math fields; Electrical and computer engineering are preferred.
- Experience using Jira or equivalent tools to manage programs, dependencies, and execution tracking
- Demonstrated experience managing programs that involve both internal teams and external contract resources.
- Hands-on familiarity with engineering validation and test processes, including requirements traceability, test planning, execution, and interpretation of results.
- Support government, defense, or regulated customer programs.
- Ability to translate customer requirements into clear, executable engineering plans
- Clear written/verbal communication skills with technical and non-technical stakeholders
- Demonstrated reliability in preparation, follow-through, and stakeholder communication
- Comfort operating in an environment where priorities may shift, while accountability remains high
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