About the role

  • Culinary Manager providing culinary and sales support for foodservice industry at Rich’s. Driving volume and financial margin across various accounts through strong customer relationships and innovative menu solutions.

Responsibilities

  • Deliver culinary expertise and sales support to National and Regional Chains, Contract Accounts, Local Markets, C-Stores, and Retail In Store Bakeries (ISB)
  • Build and maintain chef-to-chef relationships to influence customer decisions and drive product usage
  • Development of Cakes & desserts focused on customer Strategic plans and market trends
  • Actively sell targeted Rich’s products to support strategic growth objectives
  • Plan, develop, and deliver training programs on Rich’s portfolio for both internal teams and external customers
  • Partner with Sales Managers to align culinary strategy with solution selling and support menu management initiatives, including LTOs
  • Lead the product customization process to meet specific customer needs
  • Support Rich’s presence at customer trade shows, food shows, and industry events
  • Co-create market- and customer-specific menu solutions to drive innovation and differentiation
  • Provide internal and external culinary training on Rich’s food products
  • Collaborate with marketing to develop recipes, menus, and culinary content that support product campaigns

Requirements

  • Culinary degree strongly preferred – Baking and Pastry Arts Management desired
  • Minimum 3-5 years of experience in the Bakery / food industry, preferably within a foodservice manufacturer
  • Strong cake decorating and baking experience
  • Strong understanding of culinary arts, menu applications, and current industry trends
  • Strong grasp of consumer behaviors, customer needs, competitive landscape, and industry trends
  • Able to conduct market analysis to inform strategy
  • Skilled in managing and building strong customer relationships
  • Understanding of margin management, basic analytical skills, and sales budget development
  • Strong written and verbal communication skills, including the ability to deliver compelling presentations and training sessions to both internal and external audiences
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
  • Experience with digital platforms (e.g., social media tools) to support culinary storytelling and sales enablement
  • Up to 20% travel required for customer support, training, and industry event participation

Benefits

  • Competitive compensation
  • Health & financial benefits
  • Paid time off
  • Parental leave
  • Family planning support
  • Flexible work policy
  • Associate resource groups
  • Volunteering & community impact opportunities
  • Holiday gatherings
  • In-house taste tests (we are a food company after all)!

Job title

Culinary Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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