Associate Operations Account Specialist managing multi - state, multi - line accounts at Travelers. Collaborating with underwriting and business partners to secure and retain clients.
About the role
- Underwriting Assistant providing administrative and operational support in a fast-growing commercial insurance company. Engage in tasks aligned with underwriting practices and broker interactions.
Responsibilities
- Prepare standard insurance documents using templates and underwriters' guidelines.
- Enter and update data in Guidewire or other systems.
- Organize and maintain underwriting digital files.
- Respond to routine broker inquiries and escalate more complex cases.
- Assist in gathering underwriting information for submissions.
- Support compliance efforts by ensuring documentation accuracy.
Requirements
- 1 year of experience in the insurance industry
- Basic to intermediate proficiency in Microsoft Word, Excel, and Outlook
- Bilingual (English/French) to support underwriters and brokers across Canada, both verbally and in writing
- Flexibility to work Pacific Time hours
- Attention to detail and excellent organizational skills
- Ability to handle multiple requests and prioritize effectively
- Adaptability and a proactive approach
- Ability to work independently and a strong sense of responsibility
Benefits
- Office locations available depending on your location.
- Hybrid remote work model for work–life balance
- Group benefits, wellness account, employee and family assistance program (EFAP), and telemedicine
- Access to a retirement savings plan with employer contributions
- 7 personal days
- Birthday leave
- Bonus program
- Wellness program
- Training reimbursement program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Associate Operations Account Specialist managing multi - state accounts at Travelers. Collaborating with underwriting and business partners to secure and retain optimal business.
Associate Operations Account Specialist managing multi - state accounts at Travelers. Collaborating with underwriting and business partners to secure and retain business.
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