Solution Consultant optimizing RELEX supply chain solutions for clients. Collaborating on project delivery and customer engagement in Melbourne.
Responsibilities
Master the RELEX software configuration to solve customer challenges and optimize their systems.
Workshop business and technical requirements from clients.
Collaborate with customers to define and meet their business goals.
Conduct detailed data analysis to identify strengths and weaknesses in customer processes.
Build advanced configurations across various solutions to deliver maximum value.
Test and validate solution performance metrics.
Train customers to become proficient with their software solutions.
Assist with scoping or demoing in sales cases when necessary.
Work with Product teams to identify product development opportunities.
Develop implementation best practices for different industries and expand product knowledge within the team.
Interact with global teams for international projects and knowledge sharing.
Requirements
Studies and background in Engineering, Statistics, Mathematics, Computer Science or Supply Chain.
Experience working with the RELEX platform or similar retail planning and forecasting solutions is highly desirable.
Hands-on involvement in end-to-end project delivery — from initial requirements gathering to solution design, configuration, and successful deployment.
Analytical mindset with a consultative approach, capable of identifying patterns, uncovering root causes, and recommending actionable solutions.
Strong cross-functional communication skills, enabling seamless collaboration between technical and business teams across global projects.
Comfortable leading discussions with customer stakeholders and translating technical insights into business value.
Skilled at building trusted relationships and delivering solutions that truly make a difference for our customers.
Self-starter with a proactive approach to solving problems and learning new technologies.
Strong communication skills in English.
Benefits
Flexible working
Annual leave
Internet and mobile phone benefits
Diverse, inclusive, and supportive work culture
Meaningful work with a commitment to a more sustainable future
High autonomy
Room for creativity
Strong team spirit through company parties, two team days per year, and after-work activities
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