Business Analyst contributing to various banking projects at MT - ifs GmbH. Involvement in operations, reporting, and data processing for banking compliance.
About the role
- Kundenberater für deutsche Kunden in der Energiebranche bei regiocom. Betreuung von Kunden telefonisch und schriftlich mit flexiblen Arbeitszeiten.
Responsibilities
- Customer advisor in the energy sector
- Provide support to customers by phone and in writing
- Respond to service inquiries about tariffs, products and services
- Maintain customer data in the systems
- Contribute to customer satisfaction and advisory services
Requirements
- Excellent written and spoken German
- Confident user of common PC applications
- Enjoy advising people and resolving customer concerns
- Work in a structured way, communicate clearly and think solutions-oriented
- Affinity for customers and the energy sector
- Able to work independently and conscientiously
Benefits
- Permanent employment contract starting from day one
- Fixed salary plus performance-based monthly bonuses
- Part-time or full-time possible — 20 to 40 hours/week
- Increasing annual leave entitlement from 24 to 26 days
- No Sunday or late shifts
- Intensive, fully paid on-site training
- Home office option including allowance and equipment package
- Additional private health insurance with Bulstrad
- Organization of the most affordable MultiSport cards
- Monthly food voucher of 150 BGN
- Contribution to commuting costs
- Various discounts with online retailers and partners
- Free fruit and drinks in the office
- Special monthly events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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