Account Coordinator at Datacom managing purchase orders, invoices, and contract renewals to support Account Managers. Ensuring smooth operations across various account management functions.
About the role
- Systemadministrator ACD addressing 2nd- & 3rd-Level-Support needs for IT services across 6,000 colleagues. Responsible for ACD systems from installation to maintenance while fostering technology input.
Responsibilities
- Analyze, plan, and prepare the deployment of new technologies
- Responsible for the installation of ACD systems (from development and design through assembly and commissioning)
- Operate and maintain ACD systems (administration, maintenance, and upkeep)
- Handle incident reports in 2nd-level support and coordinate 3rd-level support when necessary
Requirements
- University degree in information technology (or equivalent) or completed vocational training in information/communication technology
- Initial professional experience and knowledge in ACD technology, IT and network engineering, and programming/scripting languages
- Good German and English skills (at least B2 level)
Benefits
- Remote work (home office) option
- Financial contribution toward a Deutschlandticket or job ticket
- Company bike (bicycle leasing)
- Free on-site car and bicycle parking
- Training and development opportunities (e.g., e-learning platform)
- 24/7 group accident insurance
- Company pension scheme (occupational pension)
- Free fitness programs with an in-house health trainer
- On-site company restaurant with a wide selection
- Corporate benefits (employee discounts)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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