Auditor for Freight Payment and Audit at Redwood Logistics, processing and auditing carrier invoices efficiently and handling billing inquiries. Collaborating across teams while managing payables in a hybrid work environment.
Responsibilities
Enter carrier freight bills
Audit carrier freight bills
Investigate and respond to billing issues/inquiries
Understand Truckload carrier pricing and reasons why invoices fail audit
Prepare and analyze data to manage carrier payables
Perform other clerical/office work as needed, including but not limited to answering phone calls, operating general office equipment (computer, scanner)
Corresponding with internal and external teams as needed to ensure timely/accurate payment to carriers
Identify reasons why invoices fail audit and work with carriers or internal team members to resolve the root causes
Ensure all customer invoices are processed successfully and with accurate charges
Effectively manage invoice work queues to ensure all invoices are processed and paid to carriers and billed to clients within 90 days of delivery
Requirements
Bi-lingual in English/Spanish; proficient level for verbal and written communication
Ability to read, analyze, and interpret freight payment procedures and carrier pricing contracts
Ability to present information, respond to questions, and provide answers to vendors and/or internal teams as it relates to carrier freight bills
Understanding of the LTL and Truckload transportation industry
Understanding of carrier pricing and invoice details
Ability to manage many different customer requirements for invoice audit
Strong attention to detail and analytical/problem-solving skills
Excellent communication and organizational skills
Ability to manage time effectively, prioritize tasks, and collaborate within a team environment
Experience with OTM, Mercury Gate, Excel, Zendesk, Teams, and Outlook
Team player in discrepancy resolution, with freight rating and accessorial understanding
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