Client Relationship & Project Manager role at Visualisation One representing a global architectural visualisation consultancy. Focused on managing client relationships and ensuring project success in New York and surrounding areas.
About the role
- Senior Project Manager managing customer support experience for EMEA at Red Hat. Ensuring effective team workflows and customer collaboration.
Responsibilities
- Ensure customers can get the maximum value from and easily use our solutions and subscriptions
- Use problem-solving skills to help customers achieve measurable business outcomes
- Handle daily support queue, case assignments and team workload
- Serve as a point of contact for customer and internal escalations
- Interact with support associates or customers for cross-functional collaboration
- Monitor and organize daily team workflows and activities
- Plan team’s work, coverage and support team in daily activities
- Interact with other teams for smooth customer experience
- Engage in project management activities related to the support team
- Analyze trends and KPIs
- Provide input to improvement programs and develop global support processes
Requirements
- 5+ years of experience as project manager or customer success manager
- Excellent English language skills
- Great communication, prioritization and organizational skills
- Ability and willingness to motivate the team and respond to team needs
- Ability to deal with changes and guide those
Benefits
- Health insurance
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Project Coordinator providing administrative support to IT Asset Management team at Phoenix. Preparing kick - off materials, joining project calls, and managing project queries.
Senior Project Manager responsible for leading gas power plant development at NextEra Energy. Manage project development aspects from land acquisition to environmental compliance and community relations.
Junior Project Manager supporting projects valued up to 5M. Ideal for strengthening project leadership capabilities and contributing to engineering activities.
Gerente de Projetos liderando squads em tecnologia na FCamara, atuando na migração e implantação de PPM para a maior construtora da América Latina.
Senior Project Manager leading the adoption of hydrogen technologies at scale for Black & Veatch. Overseeing sustainable process projects in the EMEA region with a focus on safety and quality management.
Commercial Project Manager responsible for driving client engagement and customer success in HHAeXchange product implementations, supporting home and community - based care.
Senior Analyst managing content services and project execution for Nestlé's Integrated Business Solutions in Paraguay. Overseeing production schedules and ensuring quality delivery of creative operations.
Manager of Engineering Project Management leading advanced manufacturing engineering projects for STIHL. Supervising teams, guiding technical solutions, and managing production line implementations.
Project Manager responsible for designing, planning, and overseeing trade shows and exhibitions. Engaging with international clients while being based in Berlin.