Customer Training and Enablement Manager leading training and enablement function at Inn - Flow, a hotel software company. Establishing comprehensive strategy and team to improve customer education.
About the role
- Business Operation & Solution Manager for Cencora improving logistics operations in the Indian market. Responsible for regional goals and financial objectives in a multifaceted operation.
Responsibilities
- Responsible for assigned Indian region goals and objectives.
- Monitor business forecasts, financial objectives, Branch operational activities and business plans.
- Actively engagement on the areas of yearly planning and annual budget for the Indian region.
- Check on the Turnover goal of the assigned Indian region/Branches are achieved or possible exceeded.
- The cost-budget as well as the given operational and scheduled tasks are adhered to.
- Promptly react to customer demands/ complaints in an effective manner.
- The quality of the operational processes is secured, and that corporate management is informed about possible deficiencies as well as potential solutions.
- Ensure the office is comprised of adequately qualified and motivated co-workers.
- Responsible for overseeing the day-to-day logistic Operation, customer service, training, coaching development, and motivation of employees of the region including QA related activities and administration activities of the branch.
- Preparation of monthly management reports and weekly updates.
Requirements
- Bachelor’s degree in business or similar field.
- Knowledge in the logistics and pharmaceutical industry is a plus.
- Relevant direct pharmaceutical industry experience in transport logistics.
- At least 5 years leadership experience and proven track record in achieving company objectives and goals.
Benefits
- Benefit offerings outside the US may vary by country and will be aligned to local market practice.
- The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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