Onsite Manager, High Risk Client Management

Posted 2 days ago

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About the role

  • Manager for High Risk Client Management supporting risk decisions at RBC. Conducting risk assessments and ensuring regulatory compliance amid financial services operations.

Responsibilities

  • Conduct HRC EDD risk assessments for units supported by the HRC Team and ensure that the Global Standards for Client Risk Management (CRM) and EDD are executed consistently
  • Partner with the FIU, Insights & Analytics, and Global AML Compliance to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach
  • Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met
  • Create an environment and culture that allows us to attract and retain high performing employees
  • Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management
  • Attend and actively participate in team discussions, coaching sessions, and the development and testing of new initiatives/ processes as required
  • Work with business partners and stakeholders to ensure that, where applicable, all issues /reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures
  • Effectively communicate with business partners and stakeholders to ensure a high degree of service standards and client care focus is maintained
  • Provide feedback to the Manager/Senior Manager where gaps are identified regarding processes in order to ensure adherence to compliance with AML / CTF legislation, policies, and procedures

Requirements

  • 2+ years of strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC’s financial services for money laundering and terrorist financing
  • Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk
  • Knowledge of and/or experience in AML Compliance, Financial Crimes investigations (within law enforcement or banking), Financial regulatory body, or banking/finance
  • Effective and strong written and oral communication skills
  • Post-secondary education or equivalent experience
  • Quality Assurance and Coaching Experience Nice to have
  • CAMS certification

Benefits

  • A comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation
  • Commissions and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

Job title

Manager, High Risk Client Management

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Postgraduate Degree

Location requirements

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