Security Business Partner working in a hybrid model coordinating cybersecurity strategies for Liebherr Hotels. Leading projects and ensuring risk - based decision - making in hospitality technology.
About the role
- Cybersecurity Advisor supporting Rapid7’s Managed Services and improving customer security posture. Engaging with clients to provide incident response and advisory relationships while leveraging technical knowledge.
Responsibilities
- Work closely with Cybersecurity Advisors and the operations teams to convey recommendations to Rapid7 customers to improve their overall security posture.
- Assist in Incident Response handling and customer communication.
- Review and generate high-quality, accurate, and contextual customer deliverables.
- Help develop and create Executive Briefings (frequency based on client demand), which will illustrate implementation/operational score, threat and/or vulnerability score, trending details, and may include high-level action plans.
- Demonstrate a deep understanding of the value drivers of our products and the ability to help customers navigate and optimize their usage.
- Develop and maintain strong, long-lasting advisory relationships with key stakeholders, including technical teams, project managers, and C-level executives.
- Ensure that Rapid7 Platform technology is functional, and coordinate with Rapid7’s support team when needed.
- Assist in technology deployment and client onboarding processes.
- Gather client input and requirements across the Managed Services client base to influence the Managed Services service roadmap.
- Assist Managed Services Leadership with identifying strategies to face the challenge of an ever-expanding customer base.
- Identify potential risks and challenges in customer relationships and work proactively to address them before they escalate.
Requirements
- Associates Degree in Information Technology, or two or more years of related experience.
- 2-3 years of experience in Information Security or a related discipline.
- Client relationship management experience.
- Excellent interpersonal and communication skills.
- Understanding of common enterprise technologies.
- Industry-related certifications (e.g., A+, Network+, Sec+, Cloud+, CCSP).
- Interest in technology deployment and configuration experience.
- Strong interest in security frameworks and concepts.
- Exceptional organization and time management abilities.
- Understanding of technical concepts and experience advising customers on how to best use and adopt the platform for a faster Return on Investment (ROI).
- Problem-solving mentality with the ability to navigate complex situations.
Benefits
- Health insurance
- 401(k) matching
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