Hybrid Senior Specialist – Underwriting Operations

Posted 4 hours ago

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About the role

  • Underwriting Assistant supporting the Healthcare Medical Malpractice underwriting team in various capacities. Responsible for accurate risk documentation, policy issuance, and underwriting workflow efficiency.

Responsibilities

  • Assist underwriters in the evaluation and processing of medical malpractice submissions, renewals, endorsements, and non-renewals
  • Prepare underwriting files by gathering applications, loss runs, credentialing information, contracts, and exposure data
  • Enter and maintain accurate risk, policy, and exposure data in underwriting and policy administration systems
  • Prepare policy documentation, binders, endorsements, certificates of insurance, and policy issuance materials
  • Process policy changes, cancellations, reinstatements, and renewals in a timely and accurate manner
  • Coordinate with internal teams (operations, compliance, claims, actuarial) to resolve policy-related issues
  • Track critical underwriting deadlines and maintain renewal and submission pipelines
  • Serve as a point of contact for brokers and internal partners for administrative underwriting inquiries
  • Request and follow up on missing information from brokers or insureds
  • Provide professional and timely responses to routine questions regarding policies and documentation
  • Support underwriting workflow efficiency through accurate data entry, documentation, and tracking
  • Assist with operational reporting, audits, and quality assurance reviews
  • Identify opportunities for process improvement within underwriting operations

Requirements

  • High school diploma or equivalent; associate’s or bachelor’s degree preferred
  • Experience in insurance, underwriting support, or policy administration (healthcare or professional liability preferred)
  • Basic understanding of insurance principles and policy structures
  • Strong attention to detail and organizational skills
  • Ability to manage multiple priorities in a deadline-driven environment
  • Experience with medical malpractice or healthcare professional liability products
  • Familiarity with underwriting or policy administration systems
  • Exposure to healthcare provider risk profiles (e.g., physicians, allied health, hospitals, clinics)
  • Progress toward or interest in insurance designations (e.g., CPCU,AU)
  • Experience in underwriting operations.
  • Experience in the insurance industry.
  • Excellent written and verbal communication skills
  • Strong data entry accuracy and document management ability
  • Analytical mindset with the ability to summarize underwriting information
  • Customer-service orientation with internal and external stakeholders
  • Proficiency in Microsoft Office (Excel, Word, Outlook); underwriting systems experience a plus

Benefits

  • Hybrid Working – a mix of working from home and in the office
  • 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
  • Competitive 401(k) program with company match up to 8%
  • Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
  • Tuition Reimbursement for professional certifications, and continuing education
  • Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

Job title

Senior Specialist – Underwriting Operations

Job type

Experience level

Senior

Salary

$64,000 - $120,000 per year

Degree requirement

High School Diploma

Location requirements

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