Overseeing Fair Banking risk governance and compliance initiatives at Atlantic Union Bank. Engaging with key stakeholders to enhance frameworks and ensure regulatory compliance in banking sectors.
About the role
- Claims Risk and Performance Manager at QBE responsible for claims risk strategy and performance optimization. Leading data-driven initiatives to improve claims outcomes and resilience in insurance.
Responsibilities
- Drive the Claims Risk & Resilience (CRR) strategy and roadmap, ensuring claims‑led risk intelligence is embedded into decision‑making
- Develop and maintain risk intelligence and tools that inform prevention and mitigation strategies throughout insurance lifecycle
- Optimize claims‑led Fraud, Waste & Abuse (FWA) detection using data and technology
- Manage external investigation panels, ensuring the right investigative capability is available
- Set and drive claims performance targets and actions
- Drive cost containment strategies to mitigate severity
- Detect, manage claims‑related incidents
- Own Asia Advisory Board (AAB) reporting, ensuring insight quality
- Drive automation, STP and claims modernization initiatives to improve ways of working and claims outcomes
- Develop self‑service portfolio insights (e.g. frequency and severity by segment) that allow the business to independently identify loss trends and patterns
- Develop clear metrics, alerts and segmentation to guide stakeholders on where deeper portfolio analysis is required
Requirements
- Relevant years’ experience in insurance claims, risk, performance, or analytics
- Strong cross‑functional experience with Underwriting, Pricing, Actuarial, Finance, and Technology
- Proven use of data to drive actions and outcomes
- Bachelor’s degree in Insurance, Actuarial Science, Data Analytics, Finance, Business, Risk Management, or a related discipline
Benefits
- Hybrid Working – a mix of working from home and in the office to enhance your work/life balance
- Life Leave, supporting the life events we all experience, leaving your annual leave for rest
- Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
Job title
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Senior Risk Advisor overseeing Fair Banking governance framework at Atlantic Union Bank. Responsible for risk oversight, governance leadership, and integrated compliance monitoring.
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