Senior Manager managing finance consulting and outsourced operations for multiple clients at PwC. Leading project success and driving operational excellence across finance services.
Responsibilities
Engage with clients to drive project success and satisfaction
Manage and mentor cross-functional teams to boost performance
Foster collaboration with client stakeholders to meet service expectations
Utilize analytical skills to identify and address operational challenges
Promote a culture of continuous improvement and accountability
Requirements
Bachelor's Degree
7 years of experience with a minimum of 3 years in Finance BPO or Managed Services
Master's Degree in Accounting, Finance, or Business Administration/Management preferred
Hands-on experience with ERP platforms such as SAP, Oracle, NetSuite, or Workday
Demonstrating analytical and problem-solving skills in financial process optimization
Utilizing automation and dashboarding tools for operational performance management
Managing remote and offshore delivery teams with a collaborative style
Supporting commercial objectives like utilization, margin, and revenue forecasting
Excelling in communication and stakeholder management with mid- to senior-level clients
Mentoring and coaching team leads and associates within the managed services model
Promoting innovation through the use of automation tools and financial systems
Demonstrated experience leading service delivery teams in a shared services or outsourced model
Familiarity with SLA-based delivery and performance monitoring frameworks
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