AI Prompt Engineer focusing on developing conversational AI experiences for healthcare professionals at Elsevier. Join a team creating innovative solutions powered by generative AI.
About the role
- Associate AI Solutions Specialist helping customers leverage AI solutions in Copenhagen or Aarhus. Training and building solutions to enhance customer service operations.
Responsibilities
- Understand our clients’ business and help them maximize value using our AI platform
- Responsible for training our customers in our solution, building and configuring solutions with our clients
- Plan and execute launch of our solutions at customers
- Responsible for delivering and building solutions on-time with our customers maximizing the value for our customers
- Building strong relationships to our clients and support them in using our products
- Gathering and providing feedback to our roadmap for new features etc.
Requirements
- Fluency in both Danish and English language (spoken & written)
- A bachelor’s degree or above, or alternatively, high-school education focused on tech and/or communication
- An analytical brain that can quickly identify and suggest enhancements for our solutions at customers as well as product improvements
- Business understanding that will allow you to work closely with clients and partners
- Interest in tech, easy learner, eager to learn and perhaps some tech background
- Experience with genAI, chatbot or similar customer contact solutions (nice to have)
Benefits
- Holiday days
- Pension
- Insurance
- Benefits package
- Flexible, hybrid approach to working; split your time between the office and home
- Gift on your birthday
- Annual Summer and Christmas parties
- Excellent development opportunities and a great company culture
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