About the role

  • Product Manager co-owning product roadmap and analytics for B2B marketplace, collaborating with senior leadership and engineering teams for enhanced customer experience.

Responsibilities

  • Co-own the 6–12 month product roadmap in close partnership with the Senior Director, Marketplace and the Director of Engineering
  • Collect, synthesize, and translate inputs from across the organization — engineering, marketplace, customer success, and leadership — into clear, defensible roadmap recommendations
  • Track and drive delivery momentum across all active roadmap initiatives
  • Own and present impact analysis readouts on completed and in-flight product initiatives to the broader company
  • Manage and continuously improve the cross-channel customer experience across email, HubSpot, the marketplace platform, and emerging channels
  • Identify and evaluate market trends, competitive dynamics, and emerging platform capabilities relevant to B2B marketplace products
  • Use Google Analytics and complementary data tools to analyze product behavior
  • Synthesize large, complex data sets into actionable insights that inform roadmap prioritization
  • Define and monitor the KPIs and success metrics that matter most for marketplace health
  • Gather and synthesize qualitative and quantitative user feedback to surface unmet needs
  • Review legacy UI/UX work and assess what is performing well versus what requires iteration
  • Write detailed, well-scoped Jira tickets grounded in research

Requirements

  • Significant, hands-on experience with Google Analytics or equivalent product analytics platforms — you know how to extract insight, not just pull reports
  • Proven track record in both mobile and web marketplace environments; B2B marketplace experience strongly preferred
  • Strong Jira proficiency and demonstrated ability to write detailed, well-scoped tickets that reduce ambiguity for engineering teams
  • Experience co-owning a product roadmap in a cross-functional setting with engineering and business stakeholders
  • Familiarity with UI/UX design review processes and the ability to give structured, useful feedback on design work
  • Strong critical thinking skills — able to weigh user needs against business objectives and make trade-offs explicit
  • Experience with HubSpot or similar CRM/marketing automation platforms in a product or operations capacity
  • Comfort working in a growth-stage company environment where priorities shift, ambiguity is real, and flexibility is a daily requirement
  • Experience with search and catalog performance analysis in a marketplace or e-commerce setting
  • Background in customer research methodologies: user interviews, journey mapping, usability testing, or survey design
  • Familiarity with data tools beyond Google Analytics — Mixpanel, Amplitude, Looker, BigQuery, or equivalent
  • Exposure to integration and API partnerships in a marketplace or platform context
  • Prior experience at a B2B SaaS or marketplace company in the $10M–$50M revenue range

Job title

Product Manager, Marketplace

Job type

Experience level

Mid levelSenior

Salary

$120,000 - $130,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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