About the role

Overseeing service provider contracts as Project Manager III for Puget Sound Energy. Managing customer relationships and ensuring compliance with standards and regulations.

Responsibilities

Oversees service provider contracts for designated work scope, ensuring deliverables meet or exceed established performance standards while serving as the primary liaison between service providers and PSE's internal and external customers.
Managing customer complaint resolution, supervising Time and Equipment operations, supporting budget and forecasting activities, processing invoice approvals, and evaluating service provider requests for changes to unit descriptions and pricing structures.
Drives continuous process improvements and serves as a subject matter expert, providing guidance to other departments on service provider contract terms, interpretations, and field operations.
Encompasses audit responsibilities to monitor service provider performance and ensures proper interpretation and application of all applicable PSE rates and tariffs.
Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities and promotes and supports a culture of total safety.
Ensures duties are performed in accordance with all regulatory compliance obligations.

Bachelor’s Degree or equivalent combination of education and/or work experience.
At least six years relevant work experience, including managing simple to medium complexity projects.
Strong communication and presentation skills and techniques to bring about agreement between divergent points of view.
Ability to write clear, concise and direct narrative and reports.
General knowledge and experience in scheduling, estimating, accounting and finance principles.
Experience with methods, techniques and procedures involved in budgeting, procurement and contract administration.
Strong knowledge in project management discipline to effectively arrange resources and manage multiple simple to medium complexity projects in a cross-functional environment.
Strong analytical, problem-solving and conceptual skills for single or multiple technical areas.
Strong negotiating and critical thinking skills.
Customer-oriented, a positive, team-oriented attitude, flexibility, an understanding of the business issues driving the need for the project, and solid work ethic are expected.
Leadership skills that can energize a multidisciplinary work team to respond to business needs.

Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance.
Additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP).
401(k) investment option and a cash balance retirement plan.
Paid Time Off (PTO) and Paid Holidays throughout the calendar year.