Supervising Program Manager leading ICE Data & Analytics Support Services to manage contract efforts and oversee multidisciplinary teams. Focusing on actionable intelligence transformation for law enforcement operations.
About the role
- Program Manager (ITAR) leading ITAR order fulfilment through global supplier network at Protolabs. Ensuring compliance and process improvements to scale ITAR operations.
Responsibilities
- Lead integration of ITAR procedures between Protolabs Network and Factories; align standards and embed compliance across the business.
- Build and standardise scalable ITAR processes, including supplier onboarding/management; drive continuous improvement aligned to OMS and internal tools.
- Enhance the OMS for ITAR workflows (tracking, reporting, processing) in partnership with IT and operations.
- Coordinate cross‑functional teams (Legal, Sales, Ops, Compliance, IT) and external partners to meet programme goals.
- Forecast demand and capacity from order and supplier trends; develop scaling plans with Sales and Supply Chain.
- Own supplier compliance programmes, registrations and performance metrics; maintain records and resolve issues.
- Define, track and report KPIs for compliance, supplier performance and order fulfilment; turn insights into action.
- Support review of major contracts and customer requests to ensure ITAR compliance and alignment with company capabilities.
Requirements
- A Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or a related field. A combination of equivalent experience, including a minimum of 5 years' in a manufacturing, Aerospace, or defense-related industry will also be considered.
- Experience with ITAR, Controlled Exports, and/or other Government regulated manufacturing compliance requirements
- Experience with NPI processes, OMS development, or Integration and Strategy Development
- Strong project management skills, including managing timelines, budgets, and stakeholder accountability and communication.
- Excellent leadership and communication skills to foster collaboration with internal teams and external network partners.
- Experience in digital manufacturing and/or defense-related manufacturing environments.
- Familiarity with ITAR compliance regulations.
- Familiarity with compliance software, partner management systems, and order processing platforms.
- Strong technical background in manufacturing processes, especially with external suppliers or networks.
- Must meet legal requirements as defined for “US Person”
- Master's degree in a relevant field (Preferred).
- Deep knowledge of international regulations (e.g., ITAR, EAR) (Preferred).
- Management of ITAR-compliant manufacturing systems and processes (Preferred).
- Experience with advanced compliance software and ERP systems (Preferred).
- Background in Lean/Six Sigma for process improvement (Preferred).
- Proven leadership in managing cross-functional, international teams (Preferred).
- Experience in strategic planning aligned with company goals (Preferred).
- Strong analytical skills for data assessment and forecasting (Preferred).
- Project management or supply chain certifications like PMP/CSCP (Preferred).
Benefits
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- 3 weeks of PTO, plus Holiday Pay and Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program at a 15% discounted rate
- Matching grants through Protolabs foundation
- And More!
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