Hybrid Program Manager – ITAR

at Protolabs

• Job title: Program Manager – ITAR
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $103,900 - $138,600 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ERP, PMP
• Location requirements: Hybrid, Minnesota, United States

About the role

• Program Manager (ITAR) leading ITAR order fulfilment through global supplier network at Protolabs. Ensuring compliance and process improvements to scale ITAR operations.

Responsibilities

• Lead integration of ITAR procedures between Protolabs Network and Factories; align standards and embed compliance across the business.
• Build and standardise scalable ITAR processes, including supplier onboarding/management; drive continuous improvement aligned to OMS and internal tools.
• Enhance the OMS for ITAR workflows (tracking, reporting, processing) in partnership with IT and operations.
• Coordinate cross‑functional teams (Legal, Sales, Ops, Compliance, IT) and external partners to meet programme goals.
• Forecast demand and capacity from order and supplier trends; develop scaling plans with Sales and Supply Chain.
• Own supplier compliance programmes, registrations and performance metrics; maintain records and resolve issues.
• Define, track and report KPIs for compliance, supplier performance and order fulfilment; turn insights into action.
• Support review of major contracts and customer requests to ensure ITAR compliance and alignment with company capabilities.

Requirements

• A Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or a related field. A combination of equivalent experience, including a minimum of 5 years' in a manufacturing, Aerospace, or defense-related industry will also be considered.
• Experience with ITAR, Controlled Exports, and/or other Government regulated manufacturing compliance requirements
• Experience with NPI processes, OMS development, or Integration and Strategy Development
• Strong project management skills, including managing timelines, budgets, and stakeholder accountability and communication.
• Excellent leadership and communication skills to foster collaboration with internal teams and external network partners.
• Experience in digital manufacturing and/or defense-related manufacturing environments.
• Familiarity with ITAR compliance regulations.
• Familiarity with compliance software, partner management systems, and order processing platforms.
• Strong technical background in manufacturing processes, especially with external suppliers or networks.
• Must meet legal requirements as defined for “US Person”
• Master's degree in a relevant field (Preferred).
• Deep knowledge of international regulations (e.g., ITAR, EAR) (Preferred).
• Management of ITAR-compliant manufacturing systems and processes (Preferred).
• Experience with advanced compliance software and ERP systems (Preferred).
• Background in Lean/Six Sigma for process improvement (Preferred).
• Proven leadership in managing cross-functional, international teams (Preferred).
• Experience in strategic planning aligned with company goals (Preferred).
• Strong analytical skills for data assessment and forecasting (Preferred).
• Project management or supply chain certifications like PMP/CSCP (Preferred).

Benefits

• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• 3 weeks of PTO, plus Holiday Pay and Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program at a 15% discounted rate
• Matching grants through Protolabs foundation
• And More!