Hybrid Associate Technical Writer

Posted 4 weeks ago

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About the role

  • Associate Technical Writer responsible for technical documentation related to data protection software. Collaborates with R&D and QA teams to ensure accurate product specifications and effective documentation.

Responsibilities

  • Organize material, write, edit, and publish new and existing product documentation.
  • Work with Documentation Manager to participate in efforts to peer review, restructure, optimize, improve, and expand the product documentation set.
  • Mentor junior writers in documentation activities.
  • Interpret product specifications and incorporate into product documentation.
  • Work with Product Management, R&D, and QA teams to gather documentation requirements.
  • Interview and interact with R&D and QA teams to interpret product specifications.
  • Gather information and research material to develop an in-depth knowledge of product technologies.
  • Create graphics and illustrations such as process and data flows.
  • Contribute content for presentations, white papers, web pages and any materials used for internal or external communication.

Requirements

  • Bachelor's degree in English, Communications, Technical Writing, or a related field.
  • 2 years relevant experience writing highly technical software documentation targeted to audiences of various skill levels.
  • Strong attention to detail and ability to work independently.
  • Ability to understand and explain complex technical concepts in a clear and concise manner.
  • Ability to be immersed in the technology and very quickly develop product knowledge.
  • Excellent command of written and spoken English language.
  • Familiarity with the markdown markup language.
  • Expert knowledge of the Microsoft Office suite.
  • Experience creating graphics using PowerPoint, Visio, SnagIT or other drawing tools.
  • Strong technical educational background, Software engineering or QA background, a big plus! experience with source control tools, such as, Subversion, GIT.
  • Experience in generating HTML (web) product help, and online help.

Benefits

  • Health Benefits
  • Paid Time Off (PTO)

Job title

Associate Technical Writer

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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