Senior Software Engineer responsible for maintaining and improving cybersecurity product quality at Proofpoint. Involves triaging customer issues and developing solutions for existing products.
Responsibilities
Maintain and improve quality, reliability, and delivery of current product features.
Help with the customer issues reported from the field by triaging and addressing them with the required changes.
Provide feedback to new product development teams to improve quality/reliability of future products.
Support DSPM product areas and provide customer support to help resolve difficult customer issues.
Design, develop, and deliver solutions to customers to help them resolve problems that they are facing in their deployments.
Work on developing solutions and resolving issues within our products to help improve the overall stability of the DSPM platform.
Be familiar and use AI tools day to day.
Requirements
8 + years of development experience in Python or NodeJS is preferred
Expertise in public cloud compute and networking, with hands-on experience in at least one of the following: AWS, GCP, or Azure.
Proven experience with REST API-driven automation using Python or JavaScript.
Strong problem-solving skills and the ability to learn quickly in a fast-paced, innovative environment.
Adaptability and a keen interest in staying current with new technologies and evolving industry trends.
Understanding of github and experience with CI/CD pipelines, including the setup and management of automated build, test, and deployment workflows
Prior experience in testing SaaS security products is a plus
Experience in debugging complex products, and building monitoring dashboards is preferred
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