Senior Technical Program Manager for Progress, leading complex programs across product lifecycle and ensuring compliance in software delivery. Drive continuous improvement and operational excellence in hybrid work environment.
Responsibilities
Lead high-impact cross-functional programs of varying size and complexity using Agile, hybrid, or traditional program management approaches
Own the end-to-end product lifecycle, including release readiness, rollout coordination, customer communication, and end-of-life planning
Coordinate responses to high-priority product issues, security alerts, and incidents—working closely with Engineering, Security, Support, and Product teams to ensure timely resolution
Partner with stakeholders across Engineering, Product Management, Security, Legal, Finance, Sales Operations, and Marketing to ensure alignment, clarity, and execution consistency
Collaborate with engineering teams on secure SDLC practices for both on-premises and cloud SaaS offerings, identifying opportunities for process improvements
Develop program documentation, including lifecycle process guides, security alert workflows, EOL playbooks, and cross-team communication standards
Drive continuous improvement, evaluating existing processes and introducing enhancements that improve efficiency, quality, and transparency
Anticipate risks, facilitate decisions, and remove blockers, ensuring teams stay focused on delivering measurable outcomes
Foster a culture of accountability, collaboration, and operational excellence across teams and programs
Requirements
7+ years of hands-on experience in program management, technical program management, or a related role within a software or cloud-based organization
Strong experience managing secure, compliance-sensitive, or enterprise-grade software products
Demonstrated expertise with SDLC, secure development practices, and product lifecycle management
Proven ability to lead cross-functional initiatives and drive outcomes in complex organizational environments
Experience coordinating across Engineering, Product, Security, and customer-facing teams
Strong grounding in process development, documentation, and operational standardization
Ability to analyze complex issues, synthesize options, influence stakeholders, and drive strategic decisions
Excellent communication skills, both written and verbal—capable of presenting to both technical and business audiences
Highly organized, detail-oriented, and effective at prioritizing in fast-moving environments
Experience working in globally distributed teams is a plus
Background with file sharing, customized workflows, or platform building initiatives is a bonus
Benefits
Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan)
Tuition Reimbursement program
Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance
Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
Flexible paid vacation time, paid day off for your birthday, and company holidays
A variety of leave plans, including Parental Leave
Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health
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