Complaints Analyst investigating and responding to customer complaints for Coinbase. Collaborating with legal teams and optimizing internal processes for a growing crypto platform.
About the role
- Senior Global Benefits Analyst at Progress managing EMEA benefits compliance and legislation. Collaborating with regional teams to ensure legal compliance across benefits programs.
Responsibilities
- Ensure that all benefits programs across EMEA comply with local regulations and labor laws
- Stay up to date on changes to benefits-related legislation in both Eastern and Western Europe
- Support the EMEA benefits renewal process by working with local vendors, brokers, and internal stakeholders
- Work with colleagues supporting the APAC and Americas regions to ensure global benefits programs are consistent and compliant
- Manage relationships with external benefits vendors and insurance providers
- Develop clear and compliant communication materials for EMEA employees
- Provide regular reports on benefits utilization, compliance status, and regulatory changes across EMEA
Requirements
- At least 5 years of experience in benefits administration or analysis
- Solid experience managing benefits in both Eastern and Western Europe
- Experience with annual benefits renewals and vendor management
- Strong knowledge of local benefits legislation across EMEA
- Proficient in using data and analytics to track benefits performance
- Excellent communication skills
- High level of attention to detail
- Ability to manage multiple projects
- Bachelor's degree in Human Resources, Business Administration, Law, or a related field
- Benefits or compliance-related certifications (e.g., GBA, CEBS, or equivalent) are a plus
- Deep understanding of the benefits landscape in both Eastern and Western Europe
- Strong ability to use data and metrics to assess program effectiveness
- Ability to build strong relationships with internal partners and external vendors
- Experience with utilizing Workday a plus
Benefits
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site
- Co-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and the opportunity to work from home
- Free underground parking with designated space for bikes and electric scooters
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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