Solutions Manager at PPRO leveraging technical expertise to optimize customer connections with Local Payment Methods. Collaborating with APAC teams to enhance our international service offerings.
Responsibilities
PPRO is looking for a Solutions Manager to help build and take ownership of the technical account strategy in connecting both new and existing customers to PPRO’s network of Local Payment Methods (Bank Transfers, Buy-Now-Pay-Later, Direct Debit, eWallet, etc.).
You will join our expanding APAC commercial team in China, with dotted lines to the global solutions team that owns the delivery of both new and existing business wins in China and ASEAN for our international local payment methods and LATAM payment service offering. In this client-facing role, you will be a customer focal point for everything that is technically and project related to PPRO, providing industry knowledge, technical know-how, and a human face and voice to the business.
As a Solutions Manager, you will not only work with the regional new business and account management teams and global sales teams but will also interface with our multiple departments around the world - driving new opportunities, optimizing current services, providing solutions, and operationalizing PPRO services within our clients’ portfolios.
Requirements
4+ years of work experience in a customer-facing, semi-technical role within the payments industry.
Strong technical aptitude with hands-on experience with REST/JSON APIs.
Proven experience with RFPs/RFIs.
Ability to juggle customer needs with internal capacity.
Fluent in Mandarin and English, both verbal and written.
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