You will be enhancing systems & integrations to connect GTM Tech Stack and increase sales rep productivity. You'll collaborate with cross - functional teams focusing on efficiency, analytics, and revenue data hygiene.
PN
Onsite Senior Business Systems Analyst – Retail Technology, Salesforce, Jira
Posted 2 hours ago
About the role
- Business Systems Analyst Senior in PNC's Retail Technology organization analyzing business requirements and directing process improvement projects. Collaborating with teams to enhance business outcomes and user experiences.
Responsibilities
- Participates in analyzing business requirements and production specifications for changes made to technology applications.
- Formulates and defines the system scope and objectives, based on user needs and business processes.
- Directs business process improvement projects for internal business groups, aiming to improve business results.
- Identifies and documents all system constraints, implications and consequences of various proposed system changes.
- Provides recommendations for addressing and resolving business issues, for a specific business group.
Requirements
- 2+ years of relevant professional experience
- university / college degree
- Application Development
- Business Management
- Customer Solutions
- Design
- Group Problem Solving
- JIRA Tool
- Process Improvements
- Release Management
- Salesforce (Software)
- Software Solutions
- User Experience (UX) Design
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
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