Financial Solutions Advisor at PNC Wealth Management consulting on investment and insurance strategies. Building and maintaining client relationships while ensuring outstanding service in a branch environment.
Responsibilities
Consults on investment and insurance strategies, as well as the development of financial plans for clients
Grows and retains an investment and insurance book of business
Owns the client experience, efficiently handling sales and service, identifying sales and/or executing opportunities and making referrals to internal business partners as appropriate
Acquires, expands and maintains client relationships through branch business development and outbound calling
Grows client loyalty and share of wallet through an exceptional client experience
Applies product and procedural knowledge to solve client problems appropriately and efficiently
Develops and implements investment and insurance strategies for clients
Determines the best products to support such strategies
Presents sound financial recommendations and guidance to clients
Establishes individual financial plans based on client financial needs and objectives
Monitors financial plans and recommends changes as needed
Actively and regularly coaches and educates branch staff and internal business partners to identify investment opportunities
Drives investment education and visibility among branch staff
In partnership with branch manager and/or investment sales associate, leads the branch team on actions to achieve investment results
Shows urgency with activities and leads by example
Has regular and effective communication with internal and external partners to build strong relationships that drive referral activity
Regularly meets with branch manager and other internal business partners to communicate and review business results and pipeline management
Meets service level agreements on lead and referral follow up
Adheres to all applicable laws, regulations, policies and guidelines
Requirements
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Able to leverage that information in creating customized customer solutions
Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
Coaching Others
Customer Experience Management
Customer Retention
Effective Communications
Interpersonal Relationships
Managing Multiple Priorities
Prospecting
Sales Tasks And Activities
Selling
University / college degree with < 1 year of professional experience and/or successful completion of a formal development program
A comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Benefits
medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year
between 15 to 25 vacation days each year, depending on career level; and years of service
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