Hybrid Production Quality Analyst

Posted last week

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About the role

  • Production Quality Analyst ensuring quality review and analysis for PNC's Commercial Lending Operations. Conducting systemic issue identification and facilitating effective corrective actions.

Responsibilities

  • conducts quality review and analysis of the work performed by staff
  • identifies systemic issues and facilitates correction
  • reviews complex transactions and verifies work processes to ensure completeness, accuracy and conformance
  • ensures the appropriate materials and documentation are available to complete the transaction and/or work process
  • Identifies systemic issues and facilitates effective root cause analysis and corrective actions
  • works with staff to develop and improve incoming quality
  • provides recommendations for issues and/or continuous improvement projects

Requirements

  • Change Management
  • Corporate Governance
  • Data Analytics
  • Process Efficiencies
  • Process Improvements
  • Risk Assessments
  • Accuracy and Attention to Detail
  • Analytical Thinking
  • Coaching Others
  • Effective Communications
  • Internal Controls
  • Managing Multiple Priorities
  • Operational Functions
  • Quality Management
  • Standard Operating Procedures
  • university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
  • in lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

Job title

Production Quality Analyst

Job type

Experience level

Mid levelSenior

Salary

$37,000 - $72,450 per year

Degree requirement

Bachelor's Degree

Location requirements

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