Hybrid Senior Product Manager – San Francisco

at Plaud

• Job title: Senior Product Manager – San Francisco
• Job type: Full Time
• Experience level: Senior
• Salary: $180,000 - $220,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Switching
• Location requirements: Hybrid, San Francisco, United States

About the role

• Product Manager defining Plaud Team's Workspace model and billing logic for a B2B SaaS company. Collaborating cross-functionally to enhance user experience and product efficiency.

Responsibilities

• Own the end-to-end product definition for Plaud Team's Workspace model in use case details.
• Define and operationalize seat/user billing logic, entitlement rules, device lifecycle behaviors, audit logs, and admin-facing governance surfaces.
• Design frictionless consumer→team growth funnels: team creation, invite/request flows, workspace switching, personal→team content migration, and PLG entry points that convert existing users into founding admins.
• Set success metrics for PLG and Team Admin—activation, conversion, retention, admin-facing ROI dashboards—and drive the execution loop to improve them.
• Drive cross-functional execution across mobile/web/desktop, billing/user/device backend, AI, and GTM to ensure Team 1.0 ships with predictable logic, reliable infra, and extensibility for future mid-market readiness.

Requirements

• 4–7+ years PM experience in B2B SaaS, ideally on team admin, billing/identity, permissions, or workspace/tenant models.
• Exceptional UX sense for complex systems—able to turn messy concepts like identity, permissions, billing, device lifecycle, and workspace inheritance into intuitive mental models, clean surfaces, and consistent product experience.
• Hands-on experience building PLG funnels or self-serve onboarding for SMB SaaS—comfortable digging into data, simplifying flows, and driving activation/upgrade metrics.
• Proven ability to disambiguate SaaS business logic (user/member/device lifecycle, admin boundaries, content inheritance) and to unblock engineering/design. Comfort operating in a 0→1 product surface.

Benefits

• Top-tier healthcare for employees and dependents, including dental and vision, and a generous employer subsidy.
• 401(k) plan for full time employees with company matching.
• Unlimited PTO, plus 13 paid holidays.
• 12 weeks of paid time off to spend time with your new family, regardless of gender.
• Minimum of 3x in office per week.
• New hires are equipped with their choice of new top-of-the-line laptops and workstation setups.
• Best office equipment. Annual offsites. Free office drinks and snacks.