Technical Customer Support L2 supporting Level 1 agents with complex technical issues. Collaborating with teams to ensure efficient troubleshooting and improving service delivery for EV charging systems.
PK
Hybrid IT Administrator, Application Support Specialist — Healthcare
Posted 3 months ago
About the role
- IT Administrator responsible for integrating cloud solutions into healthcare IT systems. Collaborating with teams and ensuring network security and compliance in healthcare environments.
Responsibilities
- You and the team take responsibility for the technical integration of our cloud solution — the PLANFOX patient portal — into the existing IT and systems landscape of our hospital clients.
- You ensure a stable and secure network connection between the PLANFOX cloud and hospital networks, considering current standards and security requirements.
- You configure the necessary interfaces (primarily HL7v2 and FHIR) of the patient portal to guarantee reliable, standards-compliant data exchange with client systems.
- You advise internal stakeholders on infrastructure and architecture questions related to hospital IT system landscapes.
- You act as the technical point of contact for the configuration and architecture of the patient portal.
Requirements
- Whether you have vocational training or a university degree, your practical experience in IT or network engineering is what matters most to us.
- You have knowledge of medical communication standards (with a focus on HL7v2 and HL7 FHIR) and practical experience in a hospital or healthcare IT environment.
- Network technologies (HTTPS, TLS, TCP/IP, IPSec) are familiar to you and enable you to integrate our cloud solution into hospital IT networks.
- You are motivated to contribute your expertise and commitment to a growing startup and enjoy actively shaping PLANFOX’s next development steps.
- You think analytically and enjoy applying your organizational skills to customer projects.
- You present yourself professionally to customers and partners.
- Your language skills enable smooth communication with our predominantly German-speaking customers.
Benefits
- Freedom to shape and responsibility to significantly influence the further development of PLANFOX.
- A motivated and welcoming team that supports you and grows with you.
- Flexible working arrangements that provide space for a healthy work-life balance.
- An open, appreciative startup culture with flat hierarchies and fast decision-making.
- A meaningful role with tangible impact, where you actively contribute to the digitalization of the healthcare system.
- 30 days of vacation, a personal training budget and additional benefits that give you room for growth and recovery.
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