Senior Software Engineer designing and operating ML infrastructure for Plaid's AI initiatives. Collaborating with product teams to accelerate AI-powered financial experiences and ensure scalable ML systems.
Responsibilities
Design and implement large-scale ML infrastructure, including feature stores, pipelines, deployment tooling, and inference systems.
Drive the rollout of Plaid’s next-generation feature store to improve reliability and velocity of model development.
Help define and evangelize an ML Ops “golden path” for secure, scalable model training, deployment, and monitoring.
Ensure operational excellence of ML pipelines and services, including reliability, scalability, performance, and cost efficiency.
Collaborate with ML product teams to understand requirements and deliver solutions that accelerate experimentation and iteration.
Contribute to technical strategy and architecture discussions within the team.
Mentor and support other engineers through code reviews, design discussions, and technical guidance.
Requirements
5+ years of industry experience as a software engineer, with strong focus on ML/AI infrastructure or large-scale distributed systems.
Hands-on expertise in building and operating ML platforms (e.g., feature stores, data pipelines, training/inference frameworks).
Proven experience delivering reliable and scalable infrastructure in production.
Solid understanding of ML Ops concepts and tooling, as well as best practices for observability, security, and reliability.
Strong communication skills and ability to collaborate across teams.
[Nice to have] Experience with ML Ops tools such as MLFlow, SageMaker, or model registries.
[Nice to have] Exposure to modern AI infrastructure environments (LLMs, real-time inference, agentic models).
[Nice to have] Background in scaling ML infrastructure in fast-paced product environments.
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