Partner Excellence Manager managing partner relationships and implementations at Pigment, a leading AI-powered business planning platform. Drive partner success through training and support in a collaborative environment.
Responsibilities
You get assigned a portfolio of partners. They are YOUR TEAM. You manage their ramp, performance, & long term success:
dedicating a fixed amount of time to assist in their active implementations
Organize & support their internal training
You monitor the progress of their implementations & report on it internally
Act as the main point of contact for the qualification and initial training of new partners.
Support the Partner Excellence Program through operational tasks, process improvements, and other initiatives: mostly training & reporting (in Pigment)
Collaborate closely with the Partner Account Manager to align the sales strategy and the quality of partners' work.
Requirements
Leading experience in managing EPM or related implementations, ideally with a team of partners
Strong technical background (with experience in EPM ideally) or related products
Ability to understand and communicate complex technical concepts effectively.
Experience in partner management, customer success, or a related field.
Ability to work independently and manage multiple priorities.
Benefits
Competitive package
Stock options to ensure you have a stake in Pigment's growth
The best health insurance with Alan Blue entirely free for you and your family
Weekly Lunch and Lunch vouchers (Swile card) to cover your lunch breaks with total flexibility
Subscription to Egym Wellpass (ex-Gymlib) for full access to gyms, studios, and wellness spaces across France
Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London
High-end equipment (based on stock/availability) to do your work in the best conditions
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