Hybrid Project Coordinator

at Phoenix Software Limited

• Job title: Project Coordinator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Pocklington, United Kingdom

About the role

• Project Coordinator providing administrative support to IT Asset Management team at Phoenix. Preparing kick-off materials, joining project calls, and managing project queries.

Responsibilities

• Prepare materials for project kick‑off meetings.
• Join project calls, take clear notes, and share meeting summaries.
• Support other Project Managers during busy periods or holidays.
• Help complete customer governance documents, such as data protection forms and sharing agreements.
• Act as a main point of contact for customers across various IT projects.
• Handle day‑to‑day project queries and escalate issues when needed.
• Help schedule and allocate consultants and analysts to projects.
• Coordinate the review and approval of Statements of Work.
• Check customer purchase orders for compliance.
• Set up and manage customer collaboration sites in SharePoint.
• Assist with creating and updating project plans.
• Build simple process maps and workflow diagrams to support project delivery.

Requirements

• Experience supporting projects, ideally within a service‑based or customer‑focused environment.
• Strong Microsoft Office skills (Excel, Word, Outlook) and confident general PC abilities.
• Excellent communication and relationship‑building skills with people at all levels.
• Highly organised, with strong attention to detail and the ability to manage multiple tasks.
• Able to work independently and as part of a team, with a practical, common‑sense approach.
• Confident in decision‑making and able to understand the bigger picture.
• Positive, engaging personality with the ability to absorb and clearly relay information.