Director of Product Management at Observe.AI building production - grade AI agents. Leading product vision and execution to drive enterprise - critical workflows and measurable impact.
About the role
- Product Manager defining, developing, and launching new software and services for Pharma Logistics. Collaborating across departments to manage product roadmaps and development cycles.
Responsibilities
- Lead the end-to-end product lifecycle for new inventory management and pharmacy service offerings, from concept through launch and ongoing enhancement.
- Conduct market research and competitive analysis to identify customer pain points, unmet needs, and emerging opportunities in pharmacy operations and inventory control.
- Develop business cases, pricing models, and go-to-market plans in collaboration with executive leadership.
- Translate customer and business requirements into clear product specifications and technical deliverables for the software development and service delivery teams.
- Partner with Sales and Marketing to position and communicate product value propositions to customers and internal stakeholders.
- Define, monitor, and report on key performance metrics (KPIs) and ROI for product initiatives.
- Ensure all new offerings align with Pharma Logistics high standards for quality, regulatory compliance, and service excellence.
- Gather and prioritize feedback from customers and internal teams to guide future enhancements and roadmap decisions.
- Coordinate with business analysts and other technical stakeholders to manage backlog via cross-functional sprint planning meetings.
- Maintain strong cross-functional alignment to ensure successful product delivery and client satisfaction.
Requirements
- Bachelors degree in Business, Computer Science, Healthcare Administration, or related field (MBA preferred)
- 5+ years of experience in product management, product development, or service design preferably within healthcare, pharmacy, or SaaS environments
- Proven success managing B2B or SaaS product lifecycles, from ideation through market launch
- Strong understanding of pharmacy operations, healthcare data, and inventory management principles
- Demonstrated ability to translate customer insights into actionable product requirements
- Excellent organizational, analytical, and communication skills; capable of managing multiple priorities and deadlines in a fast-paced environment
- Collaborative and detail-oriented, with a hands-on approach to problem-solving.
Benefits
- Medical, Dental, and Vision insurance (Blue Cross Blue Shield)
- Group life, AD&D, and long-term disability insurance
- 14 days of paid time off, along with major holidays (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Day)
- 401k with 3% company contribution after 1 year of service
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