Senior Manager, User Experience at Pfizer focusing on rapid design processes for digital products. Leading hands-on design initiatives and collaborating with stakeholders for healthcare innovations.
Responsibilities
Execute end-to-end design process for assigned pods under Director guidance
Deliver medium to high-fidelity prototypes within days for critical decisions
Ensure 100% accessibility compliance (WCAG 2.1 AA) across all designs
Lead MVP design quality through detailed specifications and asset creation for ready to scale digital products
Coordinate with Digital Creation Centers on design handoffs and scaling requirements
Flex across pods based on demand, providing surge support during peak periods
Create responsive designs optimized for multiple platforms and devices
Build interactive prototypes for user testing and stakeholder reviews
Maintain and expand design system components ensuring consistency and reusability
Create comprehensive design documentation including specifications and guidelines
Support design tool adoption and configuration across pods
Track design metrics including velocity, quality, and adoption rates
Coordinate design reviews ensuring feedback is actionable and timely
Manage design asset libraries and version control
Build templates and starter kits accelerating design delivery
Ensure design files are organized for efficient collaboration
Train CX Leads on rapid prototyping techniques and tools
Create design templates and components for self-service use
Support Communities of Practice with design expertise and best practices
Mentor junior designers and provide growth opportunities
Document design patterns and successful approaches
Lead design workshops and training sessions
Requirements
Bachelor's degree in Design or related field
6+ years of progressive design experience with focus on digital products
Expert proficiency in Figma including components, variants, and auto-layout
Strong portfolio demonstrating system design thinking
Experience with accessibility standards and inclusive design
Proven ability to deliver under tight deadlines
Experience mentoring and enabling non-designers
Strong presentation and communication skills
Demonstrated 'AI-first' mindset with a willingness to challenge traditional design paradigms and adopt augmented workflows
Strong analytical skills with the ability to interpret data and translate insights into actionable product decisions
Excellent communication and storytelling skills to align diverse stakeholders around design goals and outcomes
Demonstrated ability to lead without authority through ambiguity and deliver high-impact solutions quickly.
Benefits
Health benefits to include medical, prescription drug, dental and vision coverage.
401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
Paid vacation, holiday and personal days.
Paid caregiver/parental and medical leave.
Eligibility to participate in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary.
Eligibility to participate in share based long term incentive program.
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