Engineering Manager leading a technically rigorous team for Helpshift's SaaS platform. Focusing on workflow enhancements and integrating AI features in customer support systems.
About the role
- Lead a global engineering team developing AI and data solutions for R&D at Pfizer. Collaborate across multiple teams to accelerate experimentation and deliver business value.
Responsibilities
- Lead a global team of Forward Deployed Engineers, Full-Stack Developers, Data Engineers, and AI Engineers
- Ensure rapid prototyping and enterprise delivery move in sync
- Partner closely with R&D leaders and other teams to ensure prototypes contribute to a sustainable digital ecosystem
- Accelerate experimentation without creating fragmentation
- Establish the Forward Deployed Engineering model to deliver business value and advance science
Requirements
- 12+ years leading large, distributed software, data, or AI engineering teams
- Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Bioinformatics, Engineering)
- Proven ability to align innovation teams with enterprise architecture, platform, and application groups
- Strong grounding in cloud platforms (AWS, Azure, GCP)
- Understanding of machine learning, large language models, NLP, and generative AI
- Appreciation for the responsibilities of production systems—security, scalability, maintainability
- Exceptional ability to convey technical vision to R&D and business executives
- Demonstrated success building high-performing, inclusive teams
Benefits
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental and vision coverage
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