Senior Analyst managing automated pricing systems at KCH Transportation. Responsible for pricing strategy, shipper profile management, and data analytics in a hybrid role.
About the role
- Analyst of bilingual Spanish collections in a fintech, handling customer relationships and financial duties. Engaging in proactive collections and maintaining client communications.
Responsibilities
- Proactive collections and recovery of delinquent customers via WhatsApp.
- Negotiation and settlement agreements with delinquent customers.
- Management of delinquent accounts and outstanding payments.
- Identification and investigation of fraud cases.
- Support in the recovery of assets from delinquent customers.
- Responsive and accurate handling of finance-related inquiries.
Requirements
- Fluent Spanish;
- Experience in collections;
Benefits
- Transportation allowance
- Meal allowance
- Life insurance
Job title
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