Manage demand & capacity for domain change portfolio at a financial services organization. Lead teams and ensure successful delivery of complex change initiatives with strategic alignment.
Responsibilities
Manage Risk to ensure successful delivery: Proactively identify, assess, and manage risks and issues across the portfolio, creating mitigation strategies and contingency plans to ensure on-time and within-budget delivery of change initiatives.
Stakeholder Management: Establish and manage strong relationships with key stakeholders to ensure clear, consistent communication and alignment on the status and outcomes of change initiatives.
Leadership: Lead, mentor, and develop cross-functional teams aligned to your domain, fostering a culture of collaboration, accountability, and high performance.
Capacity management: Oversee resource allocation across the change portfolio, ensuring teams have the necessary skills and capacity to deliver on time and within budget, while balancing competing priorities effectively.
Strategic Alignment: Ensure the finance domain change portfolio is aligned with the organisation’s strategic goals, priorities, and business objectives, and support the prioritisation of initiatives based on business impact and resource availability.
Governance and control: Maintain comprehensive portfolio performance dashboards and regular reporting to senior leadership, highlighting progress, risks, and potential bottlenecks across all change initiatives.
Financial control: Manage the financials of the change portfolio, including budget tracking, cost control, and ensuring the delivery of business value relative to financial investment in change programs
Change Delivery & Continuous Improvement: Drive continuous improvement in change management processes, methodologies, and tools, ensuring that lessons learned from past initiatives are applied to enhance future portfolio delivery.
Requirements
Proven experience of managing complex change portfolios in a Financial Services environment, ideally insurance or adjacent with knowledge of the regulator (PRA and FCA).
Good working knowledge and fluency in the shared services business domain
Established knowledge of change delivery approaches
Proven experience of managing complex change portfolios
Translating business strategy to tangible delivery portfolios and seeing them through to completion
Building and maintaining strong relationships with senior executives
Line managing high performing teams
Ability to persuade and influence both directly and indirectly
Strong organisational skills
Benefits
28 days’ annual leave plus bank holidays
Pension
Insurance for Travel, Private Medical, Critical Illness, Life Assurance and Income Protection
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