About the role

  • Manage demand & capacity for domain change portfolio at a financial services organization. Lead teams and ensure successful delivery of complex change initiatives with strategic alignment.

Responsibilities

  • Manage Risk to ensure successful delivery: Proactively identify, assess, and manage risks and issues across the portfolio, creating mitigation strategies and contingency plans to ensure on-time and within-budget delivery of change initiatives.
  • Stakeholder Management: Establish and manage strong relationships with key stakeholders to ensure clear, consistent communication and alignment on the status and outcomes of change initiatives.
  • Leadership: Lead, mentor, and develop cross-functional teams aligned to your domain, fostering a culture of collaboration, accountability, and high performance.
  • Capacity management: Oversee resource allocation across the change portfolio, ensuring teams have the necessary skills and capacity to deliver on time and within budget, while balancing competing priorities effectively.
  • Strategic Alignment: Ensure the finance domain change portfolio is aligned with the organisation’s strategic goals, priorities, and business objectives, and support the prioritisation of initiatives based on business impact and resource availability.
  • Governance and control: Maintain comprehensive portfolio performance dashboards and regular reporting to senior leadership, highlighting progress, risks, and potential bottlenecks across all change initiatives.
  • Financial control: Manage the financials of the change portfolio, including budget tracking, cost control, and ensuring the delivery of business value relative to financial investment in change programs
  • Change Delivery & Continuous Improvement: Drive continuous improvement in change management processes, methodologies, and tools, ensuring that lessons learned from past initiatives are applied to enhance future portfolio delivery.

Requirements

  • Proven experience of managing complex change portfolios in a Financial Services environment, ideally insurance or adjacent with knowledge of the regulator (PRA and FCA).
  • Good working knowledge and fluency in the shared services business domain
  • Established knowledge of change delivery approaches
  • Proven experience of managing complex change portfolios
  • Translating business strategy to tangible delivery portfolios and seeing them through to completion
  • Building and maintaining strong relationships with senior executives
  • Line managing high performing teams
  • Ability to persuade and influence both directly and indirectly
  • Strong organisational skills

Benefits

  • 28 days’ annual leave plus bank holidays
  • Pension
  • Insurance for Travel, Private Medical, Critical Illness, Life Assurance and Income Protection
  • Save As You Earn (SAYE)
  • Bonus
  • Flexible Working
  • Dress for your Day
  • Cycle to Work
  • Fruit and snacks
  • Company events
  • And more

Job title

Shared Services Portfolio Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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