Product Owner III within PNC's Balance Sheet Analytics & Modeling Customer Data Management organization. Focus on managing the product backlog and customer requirements with Agile team collaboration.
PV
Hybrid Product Manager – B2B Digital
Posted 6 days ago
About the role
- Define & set the digital roadmap comprised of omni-channel experiences and capabilities that attract new B2B customers and fuel existing customer propensities to increase revenue growth.
- Build business cases that have clear objectives for the problem to solve, the proposed solution, and the projected outcome or business value.
- Manage a suite of digital tools (native, web, & hybrid) using data-driven information to plan which capabilities to build, in which application, and how to scale the experience through iterative design and development.
- Drive continuous progress by being resourceful, adaptable, and creative with minimal direction and limited resources.
- Deliver high-impact results and track key performance indicators to measure success, identify strategic pivots, assess customer satisfaction, and ultimately quantify value.
- Accountable to the outcome and performance of the B2B digital strategy delivering results that grow new accounts, increase retention, and improve efficiencies in the customer experience.
- Proactively engage with business partners and stakeholders to understand market trends, competitive landscape, channel segments, and customer needs, leading to opportunities for differentiation and growth.
- Serve as the voice of Digital CX - communicating the plans, updating progress, and reporting performance from the leadership level to the dedicated delivery teams.
- Manage a team of direct and indirect reports that coordinate the planning and execution of the digital roadmap.
Requirements
- Seven+ years of experience as a Product Manager (or similar role), preferably with a focus on Digital Product and/or B2B.
- Proven results in implemented digital strategies that tie back to a business objective or goal.
- Ability to succeed in ambiguity and thrive in a rapidly changing environment.
- Strong relationship building qualities that are team-centered to plan and deliver work.
- Knowledge of technical aspects of software products (e.g. SaaS, Custom or Homegrown, On-Prem, Hybrid, etc) and the requirements for design, configuration, and integration.
- Competencies of great leadership by showing the ability to see the bigger picture, anticipating and managing challenges, moving towards actionable priorities, and a high degree of emotional intelligence.
- Ability to analyze data and make data-driven decisions.
- Passion to learn more and continue career development in the Digital & Product Management field.
- Bachelor's and/or Master’s degree in Business, Marketing, Computer Science, or related field.
Benefits
- Individualized talent development plans
- Cross-functional experiences
- Opportunities for career advancement through personal and professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
TR
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