Hybrid IT Infrastructure – Systems Administrator

at PCC Insurance

• Job title: IT Infrastructure – Systems Administrator
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Azure, Cloud, Linux, SQL
• Location requirements: Hybrid, Ta' Xbiex, Malta

About the role

• IT Infrastructure & Systems Administrator managing servers, storage, and cloud services for hybrid IT environment. Collaborating with IT teams to ensure system stability and performance.

Responsibilities

• Maintain and patch Windows and Linux servers.
• Support SQL Server environments, including backups and performance checks.
• Manage storage systems and virtual machines.
• Assist with Azure AD Connect and hybrid integrations.
• Keep infrastructure asset records accurate and updated.
• Help administer Microsoft 365, Azure, Entra ID, and Intune policies.
• Support provisioning and configuration of Azure resources (VMs, storage, networking).
• Participate in cloud improvement and optimisation initiatives.
• Monitor and test backups for VMs, SQL, and storage systems.
• Support disaster recovery processes and documentation.
• Assist in maintaining the server room environment, equipment layout, and cabling.
• Perform routine checks on cooling, power, and environmental controls.
• Handle escalations from 1st and 2nd Line Support related to infrastructure.
• Contribute to internal documentation and knowledge base articles.
• Use monitoring tools (such as PRTG or Azure Monitor) to track infrastructure health.
• Assist with performance tuning, capacity planning, and vulnerability remediation.
• Follow change control procedures for updates and deployments.
• Use Group Policy, Intune, or PowerShell for configuration consistency.
• Contribute to compliance efforts, documentation, and audit readiness.

Requirements

• Experience working in IT infrastructure, systems administration, or an advanced support role.
• Good understanding of Windows Server, virtualization technologies, networking fundamentals.
• Familiarity with Microsoft 365, Azure services, and Active Directory.
• Experience with backup systems (e.g., Veeam) is an advantage.
• SQL Server, Linux, firewall, or Intune knowledge is considered a plus.
• Strong troubleshooting ability and willingness to learn new technologies.
• Ability to collaborate effectively with other IT teams and communicate with stakeholders.

Benefits

• Reduced summer hours
• Hybrid work
• Sponsorships for professional qualifications and training
• Health insurance
• Staff discounts