Director of Club Experience Transformation at Sam's Club reimagining member shopping experiences. Collaborating with teams to drive innovation and execute strategic initiatives in retail operations.
About the role
- CSR / Dispatcher managing operations for PatchitUP, a drywall repair company. Overseeing scheduling, technician communication, and training new team members.
Responsibilities
- Managing scheduling and dispatching in ServiceTitan
- Coordinating customer communication and technician schedules
- Supporting technician performance and booking metrics
- Following up on estimates and completed work
- Preparing invoices and monitoring lead quality
- Training future CSR team members and Technicians on ServiceTitan
Requirements
- Expert level ServiceTitan experience
- Dispatching/scheduling experience in home services
- Organized, positive, and proactive
- Desire to grow into leadership
- Loves building systems and helping teams succeed
Benefits
- Option to work in-office, flex or fully remote
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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