Hybrid Forward Deployed Reliability Engineer

at Palantir Technologies

• Job title: Forward Deployed Reliability Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $110,000 - $147,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Java, Python, Spark, SQL
• Location requirements: Hybrid, Washington, D C, United States

About the role

• Engineer ensuring stability and reliability of workflows built on Palantir software. Engage with problems directly and advocate for product enhancements.

Responsibilities

• Ensure stability and reliability of mission-critical workflows built on Palantir software
• Gather signal by going on call — resolving problems before the customer is impacted
• Drive product change, shape internal tooling, and refine operational processes
• Rapidly address issues as they arise with quick and effective solutions
• Advocate for workflow or product improvements after immediate issues are resolved
• Engage directly with problems, from writing a script to automate a manual task to finding creative workarounds
• Build a case for product enhancement
• Synthesize learnings from support into best practices for others to follow
• Create clear, actionable documentation and share best practices to elevate team and company-wide reliability

Requirements

• Background in Computer Science, Engineering, Information Systems, or other technical field.
• Ability to work independently and collaboratively to solve ambiguous technical and operational challenges
• Excellent written and verbal communication skills, capable of interacting effectively with both technical and non-technical stakeholders.
• Proficiency in Python, Java, and SQL
• Familiarity with parallel data processing and Spark job optimization
• Strong organizational skills and attention to detail, with the ability to prioritize effectively
• Resourcefulness and creativity in fast-paced dynamic environments
• Experience with root cause analysis and documenting solutions for broader impact
• Enthusiasm for hands-on problem solving, continuous improvement, and knowledge sharing

Benefits

• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
• Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
• Commuter benefits
• Take what you need paid time off, not accrual based
• 2 weeks paid time off built into the end of each year (subject to team and business needs)
• 10 paid holidays throughout the calendar year
• Supportive leave of absence program including time off for military service and medical events
• Paid leave for new parents and subsidized back-up care for all parents
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
• Stipend to help with expenses that come with a new child
• Employees can enroll in Palantir’s 401k plan