Onsite Site Reliability Engineer – Retail & Banking Technology

Posted 1 hour ago

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About the role

  • Site Reliability Engineer at ING enhancing BTP platform services with a focus on reliability and scalability. Collaborating with cross-functional teams to drive continuous improvement and implement effective monitoring solutions.

Responsibilities

  • Ensure Service Level Objective (SLO) levels are set and met
  • Optimize our Observability tooling like Grafana dashboards
  • Report on GSRE targets and KPIs
  • Drive Always Available mindset and behaviour
  • Define and enhance standards for logging monitoring and alerting
  • Improve incident response practices
  • Participate in Root Cause Analysis
  • Drive Continuous improvement on all services in the R&BT Platforms
  • Roll out new resilience features through the organization

Requirements

  • 4+ years of experience working using Agile DevOps principles
  • Solid understanding how technology setup and ITSM processes relate to service level objectives like Availability (time based, successful call rate, response times), MTTR, and MTBF
  • Good understanding of microservices architecture and related high availability / resilience patterns
  • Proven experience: working as a Site Reliability Engineer or DevOps engineer
  • Scripting in at least one of the following: Ruby, Python, Bash, PowerShell
  • Set up Build and Deployment pipelines in Azure DevOps (ADO)
  • Eliminate toil through automation and process optimization
  • Able to coordinate/lead incident response and Post mortem / root cause analysis activities

Benefits

  • A collaborative, communicative environment
  • Flexible way of working
  • Opportunities for coaching and training

Job title

Site Reliability Engineer – Retail & Banking Technology

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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