Bilingual Tenant Advocate supporting individuals and families facing housing instability by providing financial assistance for rental payments and facilitating access to community resources.
About the role
- Bilingual Case Manager supporting high-need Medicaid recipients' healthcare access. Engaging individuals with mental health and social service needs remotely and on-site.
Responsibilities
- Maintain ongoing caseload of individuals through the utilization of evidence based approaches to promote engagement and achievement of health goals
- Use relationship-based strategies to support members with social support navigation
- Conducts periodic telephonic and SMS outreach to ensure timely follow-up to members
- Work with member to identify health/wellness goals and incorporate goals into Health Action Plan/Shared Care Plan
- Supports nurse care manager, behavioral health care manager, nurse practitioner and Community Engagement Specialist with delegated tasks
- Collaborates on care issues with Enhanced Care Management team
- Consistently meet monthly encounter metrics to ensure compliance with health plan regulations
- Identify and break down barriers ensuring individuals’ continuation with the program
- Assists individuals in securing connection to community supports
- Coordinate physical care management appointments through collaboration with external and internal providers
- Utilize external and internal online platforms to collaborate with team members
Requirements
- 1+ years of general work experience (Case Management preferred)
- You are physically located in California
- Bilingual – English/Spanish
- Strong understanding of cultural fluency
- High degree of empathy
- Ability to work collaboratively in a multidisciplinary team
- An eye for optimization
- Organizational skills
- Ability to remain patient when faced with adversity
- Strong technical skills and comfort with technology innovation, past experience with CRM databases, basic Excel, Word, email, and video conferencing
- A valid driver’s license and auto liability insurance
Benefits
- Comprehensive health, vision & dental insurance
- 401k
- Monthly $100 work from home expense stipend for your WFH days
- Gas reimbursements for your on-site engagement days
- Flexible vacation policy -- take the time you need to recharge!
- We provide all of the equipment needed for the role
- Opportunity for rapid career progression with plenty of room for personal growth!
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Engaging clients in the lobby for Bank of America transactions through self - service resources. Accurately processing cash transactions and connecting clients to financial solutions.
Stylist assisting customers with selecting Kate Spade products to express their personal style. Utilizing product knowledge to offer styling advice and encourage purchasing.
Mobile Mortgage Advisor Assistant supporting client mortgage applications in a flexible role at CIBC. Engaging clients and assisting the Mortgage Advisor in business support and development activities.
Fraud Agent in a remote role at CIBC working overnight to investigate client transactions. Ensuring effective fraud prevention and collaboration across departments to maintain customer loyalty.
Advanced Practice Provider Bilingual responsible for providing telehealth services for home care patients. Collaborating with health professionals to develop and implement care plans while ensuring patient education.
Bilingual Service Excellence Representative processing client accounts and ensuring compliance with industry regulations at Fidelity. Involves strong communication in both French and English.
Bilingual Agent position at Concentrix assisting customers with excellent communication skills. Emphasis on proactive service and growth opportunities in a collaborative setting.
Join Concentrix as a Bilingual Agent promoting professional growth and customer engagement. Seeking candidates passionate about languages with excellent communication skills.
Behavior Technician providing ABA services using evidence - based interventions for children with Autism. Collaborating with families and clinical team to enhance treatment effectiveness in Omaha, NE.