As a CRM Consultant, analyze business processes and develop solutions using Microsoft technologies. Participate in project teams and discuss architectures with experienced professionals and students.
PP
Hybrid Analista CRM Junior – Vaga Afirmativa para Pessoas com Deficiência
Posted last month
About the role
- Analista CRM Jr managing CRM initiatives and client data analysis at Bradesco with a hybrid work model.
Responsibilities
- Auxiliar na governança geral das iniciativas de CRM
- Criar, acompanhar e interpretar indicadores de performance (KPIs) de campanhas e ações de CRM
- Acompanhar impactos e recomendar melhorias
- Construir dashboards e painéis de acompanhamento de iniciativas e de resultados gerados
- Apoiar os demais times de CRM, fornecendo insights estratégicos
- Atuar na gestão das ferramentas de controle da metodologia ágil , checando inconsistências e propondo atualizações
- Atuar em parceria com o time de governança em melhoria contínua para a área do CRM
Requirements
- Pacote Office - Excel / Power Point (Avançado)
- Desejável: Análise de dados - SaS
- Power BI
- Tableau
- Sharepoint
- Diferenciais: Gestão de projetos - experiência na área e certificações Scrum, Agile e/ou PMI
- Inglês Intermediário
- Formação Concluída: Economia/ADM/ Estatística, Matemática, afins
Benefits
- PLR
- Vale refeição
- Vale Alimentação
- 13ª Cesta Alimentação
- Vale transporte
- Plano de Saúde e Odontológico
- Seguro de Vida principal
- Plano de Previdência Complementar
- Licença maternidade estendida
- Licença paternidade estendida
- Unibrad
- VivaBem
- TotalPass
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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