Projects Director leading delivery and integration of major rail infrastructure programs at Queensland Rail. Overseeing governance and stakeholder engagement in complex project environments.
About the role
- Director of Commercial Training & Enablement at ORBCOMM transforming training for commercial excellence. Driving enablement strategies and delivering impactful curricula in a hybrid work environment.
Responsibilities
- Build role-based onboarding, product/solution training, process excellence, and advanced skills curricula for Sales, Marketing, Customer Success, Alliances, Deal Desk, and RevOps
- Deliver engaging live and virtual training (workshops, cohort programs, microlearning, simulations, async modules)
- Translate complex product, pricing, and process topics into clear, practical, and retention-friendly learning experiences
- Own the enablement roadmap: scope, milestones, stakeholder alignment, and periodic refresh cycles
- Create and curate playbooks, talk tracks, job aids, e-learning modules, and certification paths; govern content lifecycle (versioning, tagging, sunsetting)
- Partner with Product Marketing and Sales Leadership to ensure training reflects current positioning, value selling, and market narratives
- Operationalize and coach to sales frameworks (MEDDPICC, Challenger) tailored by segment, role, and motion
- Drive adoption of CRM, BI, conversation intelligence, and enablement platforms through targeted training and reinforcement
- Collaborate with RevOps to embed process changes (forecast cadence, pipeline stage definitions, qualification criteria) into training and certification
- Define training impact metrics; build dashboards that connect enablement to outcomes (readiness, productivity, win rates, cycle times, CSAT/NPS)
- Establish feedback loops with learners and leaders; run A/B content experiments and iterate based on performance signals
- Serve as a trusted advisor to commercial leaders, sharing insights on learning trends, gaps, and prioritized interventions
Requirements
- Bachelor’s in Business, Education, Instructional Design, or related field; or equivalent practical experience
- 7–10+ years in commercial enablement/training with proven success designing role-based onboarding, certifications, and continuous curricula across Sales, Marketing, and Customer Success
- Hands-on experience operationalizing sales methodologies (MEDDPICC, Challenger)
- Ability to own an enablement roadmap end-to-end – scoping, scheduling, cross-functional alignment, and iteration – while operating as an individual contributor
- Proficiency with LMS (e.g., Cornerstone, Workday Learning, Docebo), sales enablement platforms (Highspot/Seismic), CRM (Salesforce), BI/reporting (Power BI, Tableau), conversation intelligence (Gong/Chorus), and authoring/video tools (Articulate 360, Rise, Camtasia)
- Comfortable defining success metrics, instrumenting programs to measure impact, and building dashboards for leaders to guide continuous improvement
- Outstanding live and virtual facilitation; clear, compelling writing for playbooks and knowledge articles; strong executive presence to influence without formal authority
- Experience driving adoption of new processes, tools, and behaviors across distributed teams; adept at stakeholder management and feedback loops
- Track record delivering training to multi-region teams, with attention to localization, time zones, and cultural norms
- Commitment to continuous learning in digital and AI literacy
Benefits
- health and wellness coverage
- paid time off
- retirement or savings programs
- flexible work arrangements
- insurance coverage
- lifestyle perks
- access to employee discounts
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