About the role

Entry Level Systems Analyst responsible for building and supporting Molecular Pathology Laboratory’s Information System. Collaborating with clinical lab staff to optimize workflows and processes.

Responsibilities

Responsible for the ongoing build, maintenance, and support of the Molecular Pathology Laboratory’s (CMOCO) and Colorado Genetics Laboratory’s (CGL) Information System (LIS).
System administration, troubleshooting issues, testing for upgrades and patches, processing reports requests, interface testing, change control documentation, and analysis for process improvements.
Main point of contact with the LIS vendor for system support and maintenance.
Maintain dictionaries in the LIS.
Create users in the LIS with appropriate roles.
Maintain and manage security roles within the LIS.
Test and validate new releases/patches/updates of the LIS.
Edit reports and user interface for faculty and staff.
Engage in workflows, reporting and data elements for new assay validations.
Work with vendors to troubleshoot issues.
Assist laboratory staff with CAP requirements related to the LIS.
Test and maintain interfaces between the LIS including (but not limited to) ADT, ordering, results, and billing interfaces.
Process report requests.
Maintain change control processes and documentation including troubleshooting manuals and knowledge bases.
Work to optimize system workflows and clinical report formatting.
Define data elements needed for ongoing laboratory management.
Analyze and make recommendations to help support continuous improvement and best practices.

A bachelor’s degree in computer science, management/computer information systems, computer engineering, information technology, or a directly related field from an accredited institution
A combination of education and related technical/military/paraprofessional experience may be substituted for a bachelor’s degree on a year for year basis.
Previous experience working in an academic medicine environment
Ability to prioritize workflow, and advise others in their decisions
Ability to escalate issues to supervisors, or request assistance from other technical staff/partners
Demonstrated ability to act independently and to maintain positive working relationships.
High level of professionalism and ability to manage workload in a fast-paced environment with rapidly changing priorities.
Demonstrated competence in communicating both verbally and in writing.
Strong analytical skills.
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills.
Demonstrated commitment and leadership ability to advance diversity and inclusion