Financial Wellbeing Coach at Operation HOPE providing personalized guidance on homeownership. Helping clients navigate the process and ensuring compliance with HUD guidelines.
Responsibilities
Conduct one-on-one counseling sessions with clients seeking homeownership assistance
Provide information and guidance on HUD programs
Develop personalized action plans based on individual client needs
Deliver comprehensive financial education to clients
Enroll clients into client management system and establish strong relationships with clients
Monitor clients' progress towards financial goals using Dynamics software
Connect clients with additional resources and maintain accurate records of client activities
Requirements
Bachelor’s degree in finance, Housing, Counseling, or a related field
2+ years of work experience in a related field
Proficiency in MS Word, Excel, and PowerPoint
Currently HUD certified or must pass the HUD Certified Counselor exam within first 90 days
Previous experience in homeownership counseling or related roles
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