Hybrid Security Solutions Engineer, Pre-Sales – APAC

at OpenAI

• Job title: Security Solutions Engineer, Pre-Sales – APAC
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Cloud, SDLC
• Location requirements: Hybrid, Singapore

About the role

• Security Solutions Engineer serving as subject matter expert for customer security engagements in APAC, maximizing value from OpenAI’s products and ensuring compliance.

Responsibilities

• Lead customer security engagements end-to-end: discovery, security deep dives, live calls, follow-ups, and action tracking—especially for regulated customers.
• Own security questionnaires/RFIs for priority customers: coordinate inputs, ensure accuracy, drive turnaround time, and manage escalations.
• Translate security posture into customer-relevant narratives: data flows, tenant boundaries, identity and access controls, encryption, logging/monitoring, incident response, privacy controls, and risk mitigations.
• Guide customers to standardized resources (e.g., trust collateral) and explain what is standard vs. what requires escalation or exceptions.
• Partner closely with GRC and Security teams to escalate non-standard requirements, clarify control intent, and ensure customer-facing responses remain aligned with approved posture.
• Create scalable enablement: playbooks, FAQs, response libraries, and training that reduce repeated work for Solutions Engineers and Sales.
• Represent the voice of regulated customers internally by identifying themes and recurring blockers; propose improvements to packaging, documentation, and product readiness.

Requirements

• 5+ years (guideline) in a customer-facing security role such as security pre-sales/solutions engineering, security consulting, security architecture, or GRC-adjacent customer advisory in B2B SaaS or cloud environments.
• Can credibly engage and influence CISOs, security architects, privacy teams, and procurement/risk stakeholders in real-time discussions.
• Have working knowledge of common frameworks and requirements (e.g., SOC 2, ISO 27001, GDPR; DORA; bonus for regulated regimes like FedRAMP/HIPAA/PCI/DORA depending on segment).
• Understand modern cloud/security fundamentals: IAM, network/security architecture, encryption/key management concepts, logging/monitoring, vulnerability management, incident response, and secure SDLC.
• Are strong in structured writing and can produce crisp, consistent answers under time pressure (questionnaires, RFIs, executive summaries).
• Can operate in ambiguity, own problems end-to-end, and create repeatable processes that scale beyond yourself.

Benefits

• Relocation assistance to new employees